Columbus, OH. (December 1, 2009) – The Comfort Inn Polaris hotel of Columbus, Ohio was recently announced as a recipient of a prestigious 2009-2010 Gold Hospitality Award from world lodging leader Choice Hotels International, Inc. (NYSE: CHH), franchisor of the Comfort Inn’s. “We are very proud that the Comfort Inn Polaris hotel has received this distinguishedRead more
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Hotel and Its Team Members Plan Community Events throughout 2010 to Help Organizations in Need Roanoke Rapids, NC November 9, 2009: When the staff at the Hilton Garden Inn Roanoke Rapids heard that the Halifax Country Boys and Girls Club had seen a decrease in donations since the economic downturn, they knew they had to doRead more
By: Lizz Chambers, CHE, CHA Woody Allen once said that 80 percent of success is showing up. Unfortunately, this accurately describes the mindset of the majority of workers today. Multiple studies conducted in different countries and across just about every industry show that very few workers, on average seventeen percent, are passionate about their jobsRead more
(Article published in Hsyndicate.org) WILLIAMSBURG, VA. | Newport Hospitality Group, Incorporated, a Williamsburg based hotel management company, is proud to announce that the team members of its Springhill Suites by Marriott in Greensboro, North Carolina, led by General Manager, Sean Branch, were recognized by Marriott with three Performance Awards at the recent General Manager’s Conference…The Silver,Read more
(Article published in HSyndicate.org) Williamsburg, VA – Hampton®, the national brand of mid-priced Hampton Inn® and Hampton Inn & Suites® hotels, has honored the Hampton Inn Savannah North of Port Wentworth, Georgia, a Newport Hospitality Group managed property, with the company’s Lighthouse Award. The Hampton Savannah North is ranked number 44 out of more than1,300 Hampton InnRead more
(Article published on hospitalitynet.org) Sanford, Florida, | The Comfort Inn & Suites Sanford, Florida, has received a 2007 Gold Hospitality Award from Choice Hotels International, Inc. (NYSE:CHH), one of the world’s largest lodging franchisors. This year, all Choice Hotels properties were judged based on a customer focused awards process that measured the hotel’s ability to meetRead more
By: Lizz Chambers, CHE, CHA Working in hotels for many years, I have heard more than my fair share of words that steal. In fact, I have most certainly been a popular target. The way that I have survived everything, from not being ‘qualified’ for my position to a ‘shady past’ that would make aRead more
By: Lizz Chambers, CHE, CHA You could refer to his expertise as ‘Poetry in Motion’ or compare him to an ‘Orchestra Conductor’ because his primary responsibilities are to set the tempo, execute clear preparations and beats, and listen to and shape the sound of the ensemble. …or you could call what he does night afterRead more
By: Lizz Chambers, CHE, CHA Code Red…Caller ID shows one of those dreaded numbers! Ima Whiner or Malicious Michael is calling AGAIN! First it was about a manager not performing to standards, and then everyone was abusing their time off, and then supervisors were accused of playing favorites with scheduling. As the number flashes, youRead more
By: Lizz Chambers, CHE, CHA I have recently written an article entitled ‘The Key to Hotel Security/Creating a Culture’. This article emphasized the importance of properly recruiting, selecting, and training our associates to create a security culture in our hotels. However, once this monumental task has been accomplished how do we continue to ensure that ourRead more
ORLANDO, FLORIDA, February 06, 2007, Wendy Cleavenger, CHS, CHT, the Human Resource and Training Support Manager for Newport Hospitality Group, Inc. based in Williamsburg, VA, has been awarded the Certified Hospitality Trainer (CHT) designation by the Educational Institute of the American Hotel & Lodging Association (AH&LA). The announcement comes from Caroline Cooper, CHA, Chairman of theRead more
Columbus, Ohio December 18, 2006 – The Comfort Inn hotel located at 8400 Lyra Drive. Comfort Inn is franchised by Choice Hotels International, Inc. (NYSE:CHH), one of the world’s largest lodging franchisors. Comfort Inn is one of the best-known hotel brands in the United States. Comfort Inn hotels provide guests a warm, welcoming guest experience withRead more
By: Lizz Chambers Enthusiasm is sometimes defined as a whole-hearted devotion to an ideal, cause, study or pursuit. One might be said to be enthusiastic if they are excited about that in which they are engaged. I am a trainer and I must admit that although I have a passion for training and I spendRead more
BEVERLY HILLS, Calif., Oct. 31, 2006 — Hilton Garden Inn® announced today the opening of the 143-room Hilton Garden Inn® Columbia/Harbison, in Columbia, South Carolina representing the latest addition to the brand’s growing collection of Hilton Garden Inn hotels across North America. The Hilton Garden Inn Columbia/Harbison is operated by Newport Harbison, LLC under a franchiseRead more
By: Lizz Chambers I know what you are thinking: Empowerment has been done to death. It is so ‘last century’ (it became the corporate buzzword in late 1980’s). The problem is that there has been much dialogue and much written about empowerment, but how many times have you actually worked in an ‘Empowered Workplace’ supportedRead more
Williamsburg, Virginia, September 2006 – Newport Hospitality, based in Williamsburg Virginia, recently expanded its Savannah portfolio. Founded in 1990 by William Carey and Michael Pleninger, the company operates hotels across eastern United States. In addition to the Hampton Inn North, it has acquired management of the Country Inn & Suites North and The Thunderbird Inn. THERead more
Williamsburg, Virginia, April 7, 2006 – The Newport Hospitality Group announced the appointment of Vicki Wilkins to general manager. Ms. Wilkins joins Newport Hospitality from the Hilton Garden Inn, State college, PA. The Hilton Garden Inn-Harbison is scheduled to open October 18, 2006. Ms. Wilkins brings a wealth of hospitality experience to her new position. PriorRead more
By: Lizz Chambers How many of us get up in the morning absolutely on-fire looking forward to another day at work? Yes, another glorious day at work cleaning up after our hotel guests-some of whom are not the personification of cleanliness and order. Another beautiful day scrubbing toilets and feeling that the rest of theRead more
