(Article published in Hsyndicate.org)
WILLIAMSBURG, VA. | Newport Hospitality Group, Incorporated, a Williamsburg based hotel management company, is proud to announce that the team members of its Springhill Suites by Marriott in Greensboro, North Carolina, led by General Manager, Sean Branch, were recognized by Marriott with three Performance Awards at the recent General Manager’s Conference…The Silver, The Top Operations Hotel and Overall Satisfaction Improvement Awards
“All team members truly care and have a passion for guest service. Each team member does what it takes to exceed not only our guest’s expectations, but the expectations of other team members,” said Sean Branch, General Manager.
The Silver Award recognizes a property for its outstanding guest service. A Silver Hotel must maintain an overall GSS-Guest Satisfaction Score of between 88.5% and 89.9%. The Springhill Suites Greensboro ended 2007 with an overall score of 89.9%.
In addition, the hotel received Marriott’s Top Operations Hotel Award. This Quality Assurance recognition is awarded to the top hotels during the two Operation Reviews for the year. The award is given to the properties that best embody the brand culture, are guest focused, focused on the details and sets and achieves a high standard of excellence. A Top Operations Hotel also has great curb appeal, is impeccably clean, well-maintained and the “back of the house looks as good as the front”. Properties recognized also have a dedication to saving our environment and incorporate “green” initiatives in the operations of their properties.
Located at 6006 Landmark Center Boulevard, this smart and stylish all-suites hotel is a breath of fresh air that’s designed to enrich guest’s travels. Cool and contemporary, the Springhill Suites Greensboro provides separate spaces for you to work and relax, along with thoughtful amenities to help you get the most out of your stay. Free high-speed Internet access, a pantry with mini-fridge, coffee maker and microwave, and comfortable, flexible seating including a pull-out sofa bed are a few of many amenities offered. After a revitalizing sleep in our signature bed, guests start their day with a free Suite Seasons hot and healthy breakfast buffet. Guests also enjoy a complimentary guest reception with beer, wine and appetizers each Wednesday evening. For additional hotel information, visit the hotel website.
Newport Hospitality Group, Inc., based in Williamsburg, Virginia is a hotel management company that operates, 25 mid-scale, select-service hotels throughout the East Coast under such well-known brand names as Marriott Courtyard, Springhill Suites, Hilton Garden Inn, Hampton Inn, Holiday Inn Express and Holiday Inn full service brands. www.nhghotels.com