Newport Hospitality GroupNewport Hospitality GroupNewport Hospitality GroupNewport Hospitality Group
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CULTURE
AND VALUES

Our business model is based on the overarching principle that we strive to make people’s lives better. This corporate essence is borne from our time-honored history, our cultural underpinnings, and our hiring of only the best candidates.

OUR STORY

The Newport story reaches all the way back to the 1850s. During that time, S.M. Swenson, a Swedish immigrant and a successful merchant, began purchasing vast tracks of untouched land, amassing a large land holding in West Texas. S.M.’s sons leased the land from their father and founded the Swenson Land and Cattle Company which continued to operate for the next 140 years.

NHG Culture & History
WGC early NHG History

In the early 90s, Bill Carey, a great grandson of S.M. Swenson as well as a successful entrepreneur and rancher, began searching for new business opportunities. He only had to look to his cousin, Mike Pleninger, for the answer. Mike had spent his entire career building and managing hotels, and was ready to launch a new business.

Starting in a small office in Newport News, Virginia (hence the name) in 1990, Bill and Mike laid out a vision for their fledgling venture. They set out to become the preferred hotel management company in the Eastern United States by bringing the key principles of a successful and enduring ranch company to the hospitality industry, specifically hard work, individual reliance, community support and moral integrity.

In the early 90s, Bill Carey, the great grandson of S.M. Swenson as well as a successful entrepreneur and rancher, began searching for new business opportunities. He only had to look to his cousin, Mike Pleninger, for the answer. Mike had spent his entire career building and managing hotels.

Starting in a small office in Newport News, Virginia (hence the name) in 1990, Bill and Mike laid out a vision for their fledgling venture. They set out to become the preferred hotel management company in the Eastern United States by bringing the key principles of a successful and enduring ranch company to the hospitality industry, specifically hard work, individual reliance, community support and moral integrity.

front desk

Shortly after starting, Newport Hospitality Group took over management of a series of hotels in Williamsburg, Virginia, and then moved its offices to be closer to those properties. Since then, NHG has grown and evolved to include regional offices in Florida, Massachusetts and North Carolina. In spite of this growth, our primary mission has never wavered; we continue to provide unique work experiences, remarkable guest stays and superior owner returns.

NHG corp 1997

CULTURE

Our focus on corporate culture and core values are what set us apart from other hotel management companies and what allow us to excel with every property we operate. This starts by respecting all associates, managers and executives in the NHG family. Our people are our lifeblood, and we nurture an environment where each individual is able to thrive, both personally and professionally.

vertical line

Our philosophy is embodied in five key operating principles:

NHG Numbers 0000 1

Act with integrity and communicate honestly.

NHG Numbers 0001 2

Exhibit a passion for results.

NHG Numbers 0002 3

Extend trust, respect and support.

NHG Numbers 0003 4

Demonstrate ‘one team’ attitude.

NHG Numbers 0004 5

Make every day enjoyable.

Hotel Management Culture

The Keys to Our Success

We want each and every NHG team member to flourish because once when we are all doing our best will we fulfill our mission. To this end, we nurture and reward hardworking team players who have a passion for proactive problem solving.

OUR TEAM

We look for employees who exhibit the following traits:

1

Maturity

People who have a variety of career and life experiences as well as those who have a clear vision of ‘what they want to be when they grow up’, which happens to include playing critical roles in running superb hotels.

2

Balanced Lifestyle

People who work hard to balance the most important parts of their lives – family, health, work and soul.

3

Leadership, charisma & personality

At its core, hospitality is a people business. As such, we seek energetic leaders who breathe life into the idea of a great guest experience.

4

Entrepreneurs & risk-takers

People who will take the tools we give them, take risks to build their business and take responsibility for the outcomes.

5

A Bias For Action

People who understand that solving problems rather than ignoring them is always the preferable course of action in the hotel business.

6

Tough-mindedness

While we are in the people business, we are still a business! We seek individuals who can balance the soft heart required to lead others with the shrewd intellect necessary to grow a business.

Newport Hospitality Group, Inc.    |    4290 New Town Avenue, Williamsburg, VA 23188    |    Phone: (757) 221-0100

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  • About
    • Culture
    • Team
    • Industry Partners
  • Expertise
    • Guest Experience
    • Value Creation
    • Team Growth
  • Hotels
    • Portfolio
    • Accolades
    • Results
  • Buzz
    • Press
    • Insights
  • Contact
    • Business Inquiries
    • Careers
    • Newsletter
Newport Hospitality Group

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    Newport Hospitality Group Accessibility Statement

    Accessibility Statement

    • nhghotels.com
    • August 7, 2022

    Compliance status

    We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

    To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

    This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

    Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

    If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email

    Screen-reader and keyboard navigation

    Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

    1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

      These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

    2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

      Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Disability profiles supported in our website

    • Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
    • Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    • Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
    • ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
    • Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
    • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Additional UI, design, and readability adjustments

    1. Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
    2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
    3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
    4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
    5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
    6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
    7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

    Browser and assistive technology compatibility

    We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

    Notes, comments, and feedback

    Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to

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