By Larry Mogelonsky The hospitality industry will always be fraught with challenges that we must overcome if we are to stay afloat. But as they say, the more things change the more they stay the same. I’ve always stressed that hospitality is, at its core, a business of people interacting with people. If you areRead more
INSIGHTS
By Josh Rigsby and Tommy Beyer Hotels in college towns mean big business. Hoteliers salivate over the numerous high-demand events such as graduations, football games, parent weekends and freshman orientation. Capitalizing on these lucrative peak periods has resulted in many small, university-centric municipalities that now have booming hospitality industries with a significant increase in supply.Read more
By Tommy Beyer You’ve likely heard the titular phrase in one shape or another. The concept is that the people who are the best at what they do will get all of the assigned tasks done while those who are not as good can’t seem to find the time. What is it about these so-calledRead more
By Tommy Beyer It is a perfectly valid question. No matter what organization you are in, there are layers. In hotels, there are line level associates, middle managers or department heads and senior executives. I am not here to debate who the lifeline of the property is, but rather to discuss the importance of middleRead more
By Andrew Carey All of us in the hospitality industry have a simple responsibility: Be a great and gracious host. We are not building dams or designing software. We are providing a sanctuary for weary travelers, a home away from home for road warriors or a luxurious escape for vacationing families. The problem is thatRead more