By: Lizz Chambers, CHA/CHE Are you the person in your organization who seems to inspire trust? Are you known as the empathic and trustworthy person who associates come to with workplace issues that may be sensitive in nature? Do you pride yourself in keeping a confidence while facilitating corporate change? Usually your associates will come beggingRead more
INSIGHTS
By: Tommy Beyer Flowing your role is a very simple mantra for a hotelier to adopt, but first you must wholeheartedly understand the concept of Flex and Flow. This applies to the Profit and Loss Statement generated for your property each month, usually from the accounting department. When your property is in a flow position,Read more
By: Lizz Chambers You show up at 8am for a training workshop, dreading it all week. Right as you are about to step inside, you stop and the question pops into your mind, “Why am I here? Will this be worth my ever-so-fleeting time? And if they make me play games, I think I mayRead more
By: Tommy Beyer I often tell the story to my team of my experience as a bright-eyed, 22-year-old kid walking into a property for the first time as its newly minted general manager. It was a job that I took rather hastily – who wouldn’t at that age – as I had yet to inspectRead more
By: Lizz Chambers, CHA/CHE “It’s easy to make a buck. It’s a lot tougher to make a difference.” That’s a quote by Tom Brokaw and it’s one of my favorite quotes. I trained myself to keep it in mind when I start my day, and then in late afternoon or evening I reflect on itRead more