Peer Perspective: “Reach for the Brass Ring” – Kenny’s Retreat Reflections Let’s see if I can remember the beginning… Back in the late ’90s, I was working as the Bar Manager at the Holiday Inn Portsmouth under Lane Hospitality. Then came a new management company—Newport Hospitality Group. I don’t remember all the corporate details, butRead more
INSIGHTS
As spring breathes new life into cities across the United States, travelers have a wealth of experiences awaiting them. Whether you’re drawn to the historical allure of Philadelphia, the cultural vibrancy of Richmond, or the dynamic attractions of Orlando, each destination offers unique events and accommodations to enhance your journey. Here’s a curated guide toRead more
The Art of Connection and Building Guest Loyalty Brendan McCoy Senior Vice President & Chief Operations Officer Guest loyalty isn’t built on points alone—it’s built on moments. It’s the warm welcome at check-in, the server who remembers a guest’s favorite drink, or the housekeeper who goes the extra mile to personalize a stay. In today’sRead more
A March Journey Through Innovation, Nature, and Music March is an ideal time to explore new destinations before the peak tourist season begins. Whether you’re drawn to the vibrant energy of a university town, the rich history of a suburban enclave, or the soulful melodies of bluegrass country, these locales offer unique experiences paired withRead more
A Career Shift from Community Engagement to Hospitality Sales In hospitality, career paths are rarely linear—they evolve through experiences, challenges, and unexpected opportunities. Dena Hansen, Director of Sales at Comfort Inn & Suites Sanford, knows this firsthand. After years working in the Chamber of Commerce world, she made the leap into hotel sales, bringing aRead more
