As the flowers start to bloom and the warm weather stays, we cannot help but daydream about our favorite spring escapes. From vibrant cities to serene mountain landscapes, there’s something for everyone. These destinations are awaiting you! Fayetteville, NC: Where History Meets Modern Comfort What to Do: Immerse yourself in Fayetteville’s vibrant history by visitingRead more
INSIGHTS
Lessons in leading through change – As leaders in the hospitality industry, we often embrace the mantra that “every day is different.” It’s a sentiment that resonates deeply with us, for our field encompasses a kaleidoscope of guests, round-the-clock operations, and the occasional curveball thrown our way. Yet, it is precisely what fuels our passionRead more
“When you stop growing, you start dying.” This famous proverb by William Burroughs is probably correct, but I prefer this version – When you stop evolving, you start dying. Life is meant to be an adventure of change, innovation and transformation, and business is no different. We are meant to search out new ways ofRead more
In recent years, the hospitality industry has experienced a significant transformation in its approach to commercial strategy. This shift has been driven by the rapid advancements in digital technology, changing customer expectations, and the need for hotels to stay competitive in an ever-evolving marketplace. As the Vice President of Commercial Strategy at NHG, I’ve witnessedRead more
Ensuring the satisfaction of your team members involves offering benefits that cater to their unique needs. It requires a deep understanding of your workforce and tailoring benefits to different groups within your organization. While your management and sales leaders play a vital role in driving revenue, it’s your team members who interact with guests onRead more
