Newport Hospitality GroupNewport Hospitality GroupNewport Hospitality GroupNewport Hospitality Group
  • About
    • Culture
    • Team
    • Industry Partners
  • Expertise
    • Guest Experience
    • Value Creation
    • Team Growth
  • Hotels
    • Portfolio
    • Accolades
    • Results
  • Buzz
    • Press
    • Insights
  • Contact
    • Business Inquiries
    • Careers
    • Newsletter

Newport Hospitality Group, Inc. Launches “Mikey”, A Hospitality Team Member Insider App

    Home Press Newport Hospitality Group, Inc. Launches “Mikey”, A Hospitality Team Member Insider App
    NextPrevious

    Newport Hospitality Group, Inc. Launches “Mikey”, A Hospitality Team Member Insider App

    By wpmasternhghotels | Press | 0 comment | 17 October, 2017 | 0

    WILLIAMSBURG, VA. (October 17, 2017) — Newport Hospitality Group, Inc. (NHG), a prominent hotel management company in the Eastern United States, recently debuted its new team member insider mobile app powered by hubEngage™ and affectionately called “Mikey” (Motivation, Inspiration, Knowledge, Engagement and You) after the company’s Founder and Chairman, Michael Pleninger.

    As an innovative tool for hotel team members, Mikey is specifically designed to strengthen NHG’s personal relationships with all associates as well as to heighten the camaraderie amongst employees working at different locations in the company’s hotel portfolio.

    Such an online tool is unprecedented for the hospitality industry. With communication, a sense of belonging and meaningful employment all acting as vital components for maximizing team productivity, NHG saw Mikey as a means to enrich team members’ work life. The app has been loaded with rich internal content, social tools and exclusive program awards driving rapid adoption and boosting company morale.

    “Mikey showcases our best practices and celebrates our successes, connecting all team members,” said Lizz Chambers, NHG’s Vice President of Associate Engagement. “We know that each associate can have a huge impact on the overall guest experience and ultimately on the property’s bottom line. Regular users of the app have better cultural awareness and help to drive hotel profitability. After all, happy, engaged team members create happy, engaged guests and a healthy bottom line.”

    Mikey functions by taking an education-through-entertainment approach and utilizing gamification techniques. It informs savvy, information-hungry team members with regularly refreshed material, industry insights and enjoyable news stories. It provides a rewards-based, intimate learning experience and the ability to communicate directly with team members across the entire NHG portfolio. Associates also participate in an internal social feed network, challenges and contests. They can share stories, provide valuable feedback and have uninterrupted access to a message board where they are encouraged to interact with NHG’s Corporate Team.

    The more a team member interacts with Mikey, the more points, badges and rewards he or she will earn, thereby furthering engagement with the app. Access to the program is by invite-only, and codes can be requested via email.

    PR Contact: Lizz Chambers / [email protected] / 757-221-8630

    Newport Hospitality Group
    Located in Williamsburg, Virginia is a leading hotel management company specializing in select and full-service hotels. They operate more than 40 hotels in the Eastern United States with a diverse portfolio including Candlewood Suites, Holiday Inn Express, Hilton Garden Inn, Homewood, Hampton Inn, Hyatt Place, Courtyard by Marriott, SpringHill Suites, Fairfield Inn & Suites, Residence Inn, TownePlace Suites, Sleep Inn, Cambria Suites, Comfort Inn & Suites and Days Inn.

    About hubEngage™
    hubEngage™ is an employee app communication and engagement platform that lets you push relevant news, content, surveys, gamification, rewards and much more to users via location-based technologies, segmentation, user behavior and feedback algorithms. Using hubEngage’s intuitive dashboard, you can instantly design, build and trigger mobile and desktop tactics for apps as well as analyze performance and retarget users with increasing relevancy. Visit www.hubengage.com.

    No tags.

    NextPrevious

    Newport Hospitality Group, Inc.    |    4290 New Town Avenue, Williamsburg, VA 23188    |    Phone: (757) 221-0100

    CONNECT WITH US
    © 2023 Newport Hospitality Group Inc. All Rights Reserved.        Careers       Privacy Policy & Terms of Use       Accessibility Statement
    • About
      • Culture
      • Team
      • Industry Partners
    • Expertise
      • Guest Experience
      • Value Creation
      • Team Growth
    • Hotels
      • Portfolio
      • Accolades
      • Results
    • Buzz
      • Press
      • Insights
    • Contact
      • Business Inquiries
      • Careers
      • Newsletter
    Newport Hospitality Group

    We are using cookies to give you the best experience on our website.

    You can find out more about which cookies we are using or switch them off in settings.

    Accessibility

    Accessibility modes

    Epilepsy Safe Mode
    Dampens color and removes blinks
    This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
    Visually Impaired Mode
    Improves website's visuals
    This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Mode
    Helps to focus on specific content
    This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
    ADHD Friendly Mode
    Reduces distractions and improve focus
    This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
    Blindness Mode
    Allows using the site with your screen-reader
    This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.

    Online Dictionary

      Readable Experience

      Content Scaling
      Default
      Text Magnifier
      Readable Font
      Dyslexia Friendly
      Highlight Titles
      Highlight Links
      Font Sizing
      Default
      Line Height
      Default
      Letter Spacing
      Default
      Left Aligned
      Center Aligned
      Right Aligned

      Visually Pleasing Experience

      Dark Contrast
      Light Contrast
      Monochrome
      High Contrast
      High Saturation
      Low Saturation
      Adjust Text Colors
      Adjust Title Colors
      Adjust Background Colors

      Easy Orientation

      Mute Sounds
      Hide Images
      Virtual Keyboard
      Reading Guide
      Stop Animations
      Reading Mask
      Highlight Hover
      Highlight Focus
      Big Dark Cursor
      Big Light Cursor
      Navigation Keys

      Newport Hospitality Group Accessibility Statement

      Accessibility Statement

      • nhghotels.com
      • January 31, 2023

      Compliance status

      We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

      To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

      This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

      Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

      If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email

      Screen-reader and keyboard navigation

      Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

      1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

        These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

      2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

        Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

      Disability profiles supported in our website

      • Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
      • Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
      • Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
      • ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
      • Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
      • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

      Additional UI, design, and readability adjustments

      1. Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
      2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
      3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
      4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
      5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
      6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
      7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

      Browser and assistive technology compatibility

      We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

      Notes, comments, and feedback

      Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to

      Icono nhg
      Powered by  GDPR Cookie Compliance
      Privacy Overview

      This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

      Strictly Necessary Cookies

      Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

      If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.