By: Andrew Carey Hotels are highly visible members of their local cities and towns, providing great economic benefits, valuable jobs and necessary services. Most importantly, though, hotels can have a profoundly positive impact on their local communities through a wide variety of service and outreach activities. At its core, the hospitality industry is about improvingRead more
INSIGHTS
By: Wayne West Fortune has shined brightly on my career in hospitality as I’ve had the pleasure of working for several excellent management companies as well as some truly great owners. Direct mentorship from these industry leaders has each in their own way made me a better hotelier and a better person overall. My currentRead more
By: Tania Ghanem There is an old adage in sales, ‘Book the dream, service the nightmare’. I had heard rumblings of this a couple of times early in my hotel sales career, but I didn’t take it seriously. That is, until one hot August day in the midst of wedding season when the unthinkable happened.Read more
By: Andrew Carey One of the most challenging aspects of hotel development or major rebranding is deciding whether or not to take on a franchise partner. This decision has extensive ramifications affecting every aspect of the hotel operations as well as investment performance. Choose poorly and your investment could be lost due to excessive feesRead more
By: Bud Nolan When management companies seek to add hotels to their portfolio there are many considerations. Do you own or third-party manage? What are the current financials and how can they be improved? What is the physical condition and location of the asset compared to the comp set? How do the guest satisfaction scoresRead more
