At NHG, our desire is to create a culture in our hotels that will WOW our guests, our associates, our owners and investors by focusing on these key elements:
- People - Creating a sense of community that engages our associates and guests alike.
- Service - Creating WOW factor moments for our associates and guests that are Unexpected, Memorable and Fun!
- Innovation - Using the most progressive tools in the market to ensure excellence in product, service, sales and revenue management techniques.
- Profitability - Infusing our company’s core values in all we do will enable us to operate extremely profitable hotels and become the management company of choice for the Eastern United States.