News

Lizz Chambers Appointed as CHA/CHE Vice President of Associate Engagement

Lizz Chambers Appointed as CHA/CHE Vice President of Associate Engagement for Newport Hospitality Group

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Building a Great Hotel from the Inside Out

The one common characteristic of ‘great’ hotels is that guests reward them by spending significantly more than average and returning frequently. Distinctive from other ‘good’ hotels in the comp set, these ‘great’ hotels become guests’ hotel of choice, often regardless of price, condition and brand.

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Book the Dream, Service the Nightmare

The following is not only a great story of hoteliers coming to the rescue, but also an invaluable lesson as to how your reactions to difficult situations will help you first recover and then gain customers for life.

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To Franchise Or Not: Four Key Criteria To Examine

One of the most challenging aspects of hotel development or major rebranding is deciding whether or not to take on a franchise partner. This decision has extensive ramifications affecting every aspect of the hotel operations as well as investment performance. Choose poorly and your investment could be lost due to excessive fees with marginal returns. Choose well and your investment can become a true success. As this is such a critical part of any property’s overall strategy, how can a hotel investor properly assess their options and make the optimal decision?

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Newport Hospitality Group to Manage the Hampton Inn Jacksonville Beach Oceanfront

Williamsburg, VA and Jacksonville Beach, FL: August 31, 2016, Newport Hospitality Group, Inc., (NHG) a leading hotel management company has recently been selected to manage the Hampton Inn Jacksonville Beach Oceanfront.  This will be the second hotel managed for Roch Capital, Inc. a real estate and private equity firm of Glen Mills, PA.

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